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Oracle’s Social Relationship Management (SRM) platform creates the foundation for the fully integrated, socially enabled enterprise. The powerful Social Marketing (Publish) and Social Engagement & Monitoring (Listen & Analyze, Engage, Content & Apps, Workflow & Automation) components make it possible for organizations to create, publish, listen, analyze, understand, engage, and manage, all from one, easy-to-navigate dashboard.
This series contains 10 videos, including an introductory video and two sub-series, that highlight the Publish, Engage, and Listen tools. We recommend that you view them starting with the introductory video, followed by the Oracle Social Marketing Series, and finally the Oracle Social Engagement and Monitoring series, as we've listed below. Enjoy!
Type: Video
Released: 12.2 years ago
Oracle's Social Relationship Management (SRM) platform includes Oracle Social Marketing (OSM) and Oracle Social Engagement & Monitoring (SEM) integrated into one powerful suite, creating the foundation for the socially enabled enterprise. SRM groups all the tools - Listen & Analyze, Engage, Publish, Content & Apps, and Workflow & Automation - under one website for easy access to our entire product suite.
Duration: 2 mins
Released: 12.3 years ago
The Oracle Social Workflow & Automation tool allows brands to manage and administer social streams, including flagging, routing, admin permissions, bundling and collaboration. This video shows you how to setup and administer multiple social channels and set up internal teams and automation for more efficient workflow and social management. Visit the Oracle SRM Knowledge base for full documentation.
Duration: 3.5 mins
Released: 12 years ago
The Oracle Social Content & Apps tool allows brands and social managers to quickly and easily deploy content and readymade apps to their Facebook page that engages users, causing them to spend more time on the page. This video shows you how to add engaging content to your Facebook page. Visit the Oracle SRM Knowledge base for full documentation.